About

Mission Statement

We embody and instill goodness, work-ethic, and responsibility, by pursuing excellence in service and customer care. We are ColdSolutions, our mission is to provide our clients with first tier service and solutions that include but are not limited to Heating, Venting, Air Conditioning and Commercial Refrigeration needs at their beck and call.

 

Vision Statement

"With the most reputational team, we have decided that within 10 years we will become the number one choice for Heating, Venting, Air Conditioning, and Refrigeration solutions of Texas."

De Santiago & Sons Incorporated operates under the name "ColdSolutions," which serves the coastal bend area of Texas in heating, venting, air conditioning, and commercial refrigeration. Our company specializes in commercial and industrial servicing, and installation. In addition, ColdSolutions offers these maintenance to residential properties as well. The goal of ColdSolutions is not a one time business transaction, but to build a working relationship, providing quality service and solutions at reasonable prices. All ColdSolutions technicians are trained and educated in their field of expertise, ensuring integrity in all of the work and legal agreements our company engages in

ColdSolutions serves the most air-conditioned and refrigerated area in the world, at your beck and call.

Our values include:

PERFORMANCE

  • Striving for continuous growth to gain a leadership position in our industry.
  • We plan to always increase the productivity of our assets and resources.

RESPONSIBILITY
  • Maintain high ethical standards
  • We care for our employees’ health and safety.
  • We plan to actively give back to the communities in which we do business and support different organizations.

INNOVATION
  • We are a company that likes to think outside the box. We are inspired to reach the next progressive, powerful, and marketable idea, and implement it in our business.

CUSTOMER CARE
  • Willingness to listen to our customers and respond to their needs and wants at their convenience.
  • Customer satisfaction is our commitment.
  • We make it simple and easy to do business with us.

EMPLOYEE DEVELOPMENT
  • We value diversity and cultures.
  • We listen to employees and treat each other with respect.
  • We pursue employee and management development and growth.